Foreign Sales Representative
1. Maintain existed customers, increase sales.
2. Expand potential customers.
3. Cooperate with agents.
1. CET6 or TEM Level 8 above, fluent in writing and oral Chinese and English. Foreign business working is preferred.
2. Excellent ability in studying new knowledge, can master corresponding skill rapidly.
3. Good sense of sales, strong sales passion, good at communication.
4. With the ability of other foreign language such as Spanish, German, Japanese or Italian etc. is in advance.
5. English and Chinese resume and self-introduction are required.
Senior Customer Service Representative
1.Handle the customer orders and arrange the shipment
2.To communicate material changing, graphic change etc to ensure the right approval got from customer and right information provided to customer.
3.Provide good solution proactively and initiatively to customer related to product, shipment arrangement or orders etc.
4.Maintain information in system timely and accurately
5.Monitor inventory and sales forecast for customers to avoid dead stock or shortage
6.Coordinate with Warehouse for goods return / replacement
7.Handle the customer complaints with QA depart.
8.To support the team to make continuous improvement.
9.To support the team to solve the issues with related departs and customers
10.To support the team to ensure that all the data needed are maintained well.
1.College degree or above
2. Good understanding of foreign trade business, have the knowledge shipping & customs
3.Good command of PC and English
4.Strong team work spirit and excellent communication skill
5.More than 3 years’ working experiences as customer service and supervisor or team leader experience will be a plus
6.Good customer service sense
7.Willing to work under pressure