28862-2

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The 28862-2 application field is most commonly used in the management of commercial products. It is an International Organization for Standardization (ISO) standard which identifies the requirements and establishes a guidance for the design, implementation and management of a commercial product in terms of safety, reliability, performance and services. This standard also provides manufacturing and service teams with the principles, guidelines and best practices necessary for the fulfillment of customer requirements.

The 28862-2 application field is divided into four main sections: product and service assurance, production and service operations, customer expectations, and quality management. The first section outlines the necessary steps to establish and maintain a sound design and manufacturing process. The second section addresses the requirements for production and service operations such as supplier selection, inventory plan, assembly and materials control, and preventive maintenance plans. The third section focuses on customer expectations, which are performance, safety, reliability and service associated with the product. Finally, the fourth section provides guidance on quality management to ensure consistent results and performance.

The 28862-2 working principle is to ensure that product development, production, and service processes are conducted in an orderly manner that follows best practices and maximizes the safety, reliability, and efficiency of the products and services being offered to customers. Its purpose is to ensure that all processes related to production and service management are in compliance with customer requirements. The 28862-2 guidance also requires the implementation of an effective quality management program to ensure that production and service procedures are consistently monitored and controlled to meet customer expectations and regulations.

In order to meet the requirements of this standard, organizations must identify all components of the production and service processes to be monitored and those that must undergo quality control. Once these components have been identified, organizations should establish and implement appropriate measures to ensure compliance with the standard. This includes the implementation of a comprehensive set of quality assurance procedures, developing an effective customer feedback program to monitor customer satisfaction, and regularly performing internal and external audits to validate the system\'s effectiveness.

In summary, the 28862-2 application field and working principle is used to establish and uphold the necessary standards and procedures for product and service assurance, production and service operations, customer expectations, and quality management. It also provides a set of best practices and regulations to guarantee a consistent level of quality in the production and service processes of a company.

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